Terms of service
Overview
This website is owned and run by Vilvida. Throughout the site, the terms “we,” “us,” and “our” refer to Vilvida. Vilvida provides this website and all related information, tools, and services to you subject to your agreement to the terms, conditions, policies, and notices set out here.
By visiting our website and/or purchasing from us, you are using our “Service” and agree to these Terms of Service (“Terms”), including any additional terms and policies referenced in these Terms or provided through links.
These Terms apply to anyone who accesses or uses the site, including visitors, customers, merchants, vendors, and content contributors.
Please read these Terms carefully before using the website. By accessing any part of the site, you agree to follow and be bound by these Terms. If you do not agree to every part of these Terms, you may not access the website or use the Service. If these Terms are treated as an offer, acceptance is limited strictly to these Terms.
Any new tools, features, or services added to the store will also be governed by these Terms. You can view the latest version of the Terms on this page at any time. We may revise these Terms by posting updates on our website. It is your responsibility to check for updates. Continued use of the site after changes are posted means you accept those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer products and services to customers.
Section 1 - Online Store Terms
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your jurisdiction, or that you are the age of majority and have authorized any minor dependents to use this site.
You may not use our products or services for unlawful or unauthorized purposes, and you must comply with all laws that apply to you (including copyright laws).
You must not upload, transmit, or distribute viruses, worms, or any harmful code.
If you violate these Terms, your access to the Service may be terminated immediately.
Section 2 - General Conditions
We reserve the right to deny service to anyone at any time for any reason.
You understand that your content (excluding payment information) may be transmitted over different networks and may be modified to meet technical requirements. Payment details are always encrypted during transmission.
You agree not to copy, reproduce, resell, or exploit any part of the Service, your use of the Service, or your access to the Service without our written permission.
Headings in these Terms are included for convenience only and do not affect how the Terms are interpreted.
Section 3 - Information Accuracy
We do not guarantee that information on this site is always accurate, complete, or up to date. Content is provided for general informational purposes only and should not be relied on as your only source of information when making decisions.
Any use of the site’s content is at your own risk. The site may contain older or historical information that is not current and is provided only for reference. We may change site content at any time, but we are not required to update anything.
Section 4 - Changes to The Service and Pricing
Prices may change at any time without notice.
We may update, suspend, or discontinue the Service (or any portion of it) at any time without notice. We are not responsible to you or any third party for changes to pricing, interruptions, or discontinuation of the Service.
Section 5 - Products or Services
Some products or services may be offered only online and may be available in limited quantities. Returns and exchanges are handled in accordance with our Return Policy.
We try to display product images and colors as accurately as possible, but we cannot guarantee your device will display colors accurately.
We may limit sales of products or services to any person, region, or jurisdiction at our discretion. Product descriptions and prices may be updated at any time without notice. We may discontinue any product at any time.
We do not guarantee that products, services, or materials purchased will meet your expectations, or that Service errors will be corrected.
Section 6 - Billing and Account Information
We reserve the right to refuse or cancel any order you place. We may also limit quantities per person, per household, or per order, including orders placed using the same account, payment method, or billing/shipping address.
If we change or cancel an order, we may contact you using the email address or phone number provided at checkout.
You agree to provide accurate, current, and complete account and purchase information and to update it promptly so we can process your order and contact you if needed.
For more information, please see our Return Policy.
Section 7 - Optional Tools
We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available,” without warranties or conditions.
We are not responsible for any issues arising from your use of third-party tools. Your use of these tools is at your own discretion and risk.
Section 8 - Third-Party Links
Our Service may include content, products, or services from third parties. Links to third-party sites may direct you away from our website.
We are not responsible for reviewing third-party content and are not liable for third-party websites, products, services, or transactions. Please review third-party policies before completing any transaction with them.
Section 9 - User Comments and Submissions
If you submit content such as feedback, suggestions, or ideas, you agree that we may use, edit, copy, publish, and distribute it without restriction.
We have no obligation to keep submissions confidential, pay compensation, or respond.
You agree your submissions will not violate any third-party rights and will not include unlawful, abusive, or harmful material. You are solely responsible for your submissions and their accuracy.
Section 10 - Personal Information
Personal information submitted through the store is handled according to our Privacy Policy.
Section 11 - Errors and Omissions
From time to time, there may be errors or inaccuracies on the website (including product details, pricing, promotions, shipping, or availability). We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate - at any time and without prior notice, including after an order is submitted.
Section 12 - Prohibited Uses
You may not use the site or its content:
(a) for illegal purposes;
(b) to encourage unlawful acts;
(c) to violate laws or regulations;
(d) to infringe intellectual property rights;
(e) to harass, abuse, defame, or discriminate;
(f) to provide misleading information;
(g) to upload viruses or harmful code;
(h) to collect personal data without authorization;
(i) to spam, phish, scrape, or interfere with systems;
(j) for obscene or immoral purposes;
(k) to bypass or disrupt site security features.
Violations may result in termination of access to the Service.
Section 13 - Disclaimer and Limitation of Liability
We do not promise that the Service will be uninterrupted, error-free, secure, or always available.
To the maximum extent permitted by law, Vilvida will not be liable for any losses or damages arising from your use of the website or Service, or from your breach of these Terms.
Section 14 - Indemnification
You agree to defend, indemnify, and hold harmless Vilvida and its affiliates, partners, directors, officers, employees, contractors, agents, licensors, service providers, and suppliers from any claim or demand arising from your breach of these Terms, your violation of any law, or your infringement of third-party rights.
Section 15 - Severability
If any part of these Terms is found to be invalid or unenforceable, that provision will be removed to the extent necessary, and the remaining Terms will continue in full force.
Section 16 - Termination
These Terms remain effective unless terminated by you or us. You may end your agreement by stopping use of the website.
We may suspend or terminate your access without notice if we believe you have violated these Terms.
Section 17 - Entire agreement
These Terms, along with any policies posted on the website, make up the full agreement between you and Vilvida and replace any prior agreements or communications.
Section 18 - Governing law
These Terms and any related agreements are governed by the laws of the United States of America.
Section 19 - Changes to These Terms
You can review the latest version of these Terms at any time on this page.
We may update or replace these Terms by posting changes on our website. Your continued use of the site after changes are posted means you accept the updated Terms.
Need Help?
If you have questions or need assistance, we’re happy to help. Visit our FAQs page or Contact Us directly.
Contact Information
Store Name: Vilvida
Address: 623 S Cedar St, Charlotte, North Carolina, 28202, United States
Email: info@vilvida.com
Number: +1 (704) 741-6126
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)
We do our best to respond to inquiries within 1 to 2 business days.