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Billing Terms and Conditions

Vilvida Payment Policy

At Vilvida, we strive to provide a seamless, secure, and reliable checkout experience. This Payment Policy explains which payment methods we accept, how transactions are handled, and the measures we take to safeguard your information.

1. Accepted Payment Methods

We offer multiple trusted payment options to ensure flexibility and convenience during checkout. Accepted payment methods include:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

All transactions are processed in United States Dollars (USD).

2. Payment Authorization

  • Payment is required at the time an order is placed

  • Orders are not processed or dispatched until payment is successfully completed

  • If a transaction is declined or cannot be authorized, the order will not be confirmed

3. Pricing & Currency

  • All prices displayed on the Vilvida website are listed in USD

  • Prices may be updated or adjusted without prior notice

  • Any applicable taxes or shipping charges are calculated and displayed at checkout

4. Secure Transactions

Your payment security is important to us. Vilvida uses SSL encryption and reputable payment gateways to protect all transactions.

We do not store or retain credit card or payment details on our servers.

5. Refunds & Chargebacks

  • Refunds are issued in line with our Return Policy

  • Unauthorized chargebacks will be challenged

  • If you encounter a payment-related issue, please contact us first at info@vilvida.com before initiating a chargeback so we can assist you promptly

6. Fraud Protection

To maintain a secure shopping environment:

  • Vilvida reserves the right to delay or cancel orders suspected of fraudulent or unauthorized activity

  • Additional verification may be requested for high-value or flagged transactions prior to fulfillment

7. Contact Us

Contact Information

Store Name: Vilvida
Address:
Email: info@vilvida.com
Number: 646-863-4380
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)

We do our best to respond to inquiries within 1 to 2 business days.